AI Support

At ONE Economic Zone, we have introduced an advanced AI support system so that users can use our services more comfortably and efficiently. This AI support is available 24 hours a day, 365 days a year, and can quickly respond to user questions and issues.

  1. Immediate response : AI support responds instantly to questions in real-time, so there's no waiting time. This can significantly reduce the time it takes to resolve issues.

  2. Ease of use : It can be easily operated in a chat format, so you can use it without any technical knowledge.

  3. 24/7 : Available anytime, anywhere. The big attraction is that you can solve problems with peace of mind even in the middle of the night or in an emergency.

  4. Multilingual support : It is multilingual and can be used by a wide range of users both in Japan and overseas.

  5. Handling complex inquiries : While AI support is useful, you may need human assistance for very complex issues or special queries. Rest assured that our expert customer support staff will take care of you.

  6. Data Handling : Privacy is important to us, but when AI Support handles your data, we do our best to ensure that that data is properly managed and protected.

  7. Regular updates : The AI support system is regularly updated as technology advances. Therefore, please note that system maintenance may be carried out from time to time.

Note: AI support is available to free registered supporters.

To use AI support, you need to register as a free supporter or higher.
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Use of AI support (Ai Assistant) is subject to the following conditions. Please use it with a full understanding.

AI Support Terms and Conditions

  1. Please note that if you use the Ai assistant via the chat function, you agree to ONEJAPAN's Terms of Use and Service Guidelines in addition to these Terms. Your registration information will be protected in accordance with our Privacy Policy.
  2. The chat feature converses with Ai bots and cannot talk to humans. In order to improve the answers of the Ai bot, we regularly check the content of the conversation and conduct Ai training, and if necessary, the staff may respond to the email address provided during the chat.
  3. Users understand that AI doesn't support every conversation and may provide the wrong answers.
  4. If you don't think the AI assistant's answer is appropriate, please contact ONEJAPAN. Review the AI answers and make adjustments to the Ai.

 
Updated: December 3, 2024
Published: June 12, 2024