Fee payment agency for email change or account activation

Since migrating to OneEcosystem's new system, any email change or account activation will require a company compliance check, so the change will need to be requested from company support with KYC documents and selfies.

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You can change your email or activate your account via your company's support email ( [email protected] You can send a request to https://portal.oneecosystem.eu I think the method of sending from the HELP button is the smoothest because the information you need to fill in is clear.

Basically, you have to communicate in English, so members who have difficulty communicating in English can ask ONEJAPAN to act on their behalf.

Substitute notes:

1. Since the member must communicate with the company himself/herself, ONEJAPAN can act on behalf of the following members.
   • Initial request: Compose a request for an email change and send the request to the company.
   • Preparation of English sentences necessary to respond to e-mails received from the company
   • Payment of the email change or account activation fee (€30 per email address) on behalf of the user
2. A few days after the initial application, the company will send a response to the client's email address.
   • After that, all the opponents were sent to the email received from the company. Always reply It must be done in the form of:
   • reply If you send a new email instead, it will be treated as a separate project and you will have to start from scratch. Communication with the company is always a reply to the email received from the company. Please.
3. You will receive an email from the company informing you of the charges. In the email, you will see the number of BTC and USDT required and the address of the BTC and USDT wallet to be paid.
   • Please forward this email to ONEJAPAN ( info★one-japan.net). It is required to make payments on your behalf. ^{Important: Change the star (★) to the at sign (@) in your email address.}
4. Once you've changed your email or activated your account, you'll receive a completion email from the company.
   • When you receive an email address that confirms that you have changed your email address or activated your account, https://portal.oneecosystem.eu to set the initial password.

Agency fee

Agency fees vary depending on the membership category. Agency fees include exchange fees, virtual currency purchase fees, remittance fees, and labor fees.

Platinum Supporter Members: 0 yen + 10% of the change fee
Gold Supporter Member: 2,390 yen + 10% of the change fee
Silver Supporter Member: 3,390 yen + 10% of the change fee
Bronze Supporter Member: 7,390 yen + 10% of the change fee
Non-members: 8,390 yen + 10% of the email change fee (limited to referrals from Platinum Supporter members)

E-mail address change fee / account activation fee

The email address change fee/account activation fee is a fee of €30 charged to the company per email. The Japan yen rate is calculated based on the amount of +5 yen added to the exchange rate (TTS) when depositing from the Bank of Kyoto's euro (EUR) currency to a foreign currency deposit.

The Bank of Kyoto's Euro/Japan yen exchange rate is: Here...

Calculation example

If the applicant for the email change is a Gold Supporter and the EUR rate is 146 yen, the calculation will be as follows.

• Gold Supporter Members: 2,390 yen
• Email/phone number change fee: €30 x (€146 + €5) = €4,530
• 10% of email change fee: ¥453
• Total: ¥7,373

Note: Please note that the EUR rate varies from day to day.

Based on the above calculation, if a Gold Supporter asks ONEJAPAN to change the email on their behalf, it will cost 7,373 yen, including all fees.

Documents required to change email

There are two types of email changes: KYC documents that must be submitted to the company, and email change request forms that must be submitted to ONEJAPAN.

Please check the following three points about the KYC documents that must be submitted to the company.

(1) Personal Verification Documents: Color photograph of the original passport

(2) Address Verification Documents: Proof of balance or driver's license in English (translation and translation certificate must be attached)

英語表記の残高証明証の条件

1. It must be within 3 months of issuance.
2. All must be printed except for the signature of the certification.
3. The balance is not related to KYC, so the balance can be any amount, and it can be expressed in Japan yen.

If you do not have a passport, you can use your driver's license instead, but you will need to attach a translation and a translation certificate.

(3) Selfie: Photograph of yourself holding a personal verification document in your hand

at last

・ If you can communicate with the company by yourself [email protected] You can send an email with your support requirements by attaching KYC documents to portal.oneecosystem.eu of HELP We recommend that you send it from the button (displayed at the bottom right of the screen).

・If you are unable to communicate with the company by yourself, please send the documents to ONEJAPAN and we will submit a support application to the company. After that, you will receive a reply to your registered email address, and if you forward the reply, we will help you with the English text for replying. You must reply from your own email address.